Maintenance & Support

At Rapid Protection Australia, we believe system installation is just the beginning of a long and illustrious partnership with our clients. Our unrivalled support, alarm services & maintenance ensure businesses get the most from their security, day after day, year after year.

Brands we work with

24/7 Support

Our support team is ready to take your call 24/7, however our preventative + proactive approach to maintenance means we solve most issues before they come to your attention.

In the event of any unexpected issues, our team will establish proper communications channels so we know who to contact and when – all monitored from a Grade A1 control room, the highest standard in security monitoring.

Total Transparency

From security system repairs to false alarms and other call outs, we’re extremely transparent on our schedule of fees for all of our clients. We’re your true partners in security, so you can trust that we’ll be honest when we need to provide scheduled maintenance or ask for your time.

Key Communication

We establish clear communication frameworks, so our clients know exactly who to go to for help and support, 24/7.

No Random Fees

We have a straightforward cost structure, so there’s no surprise fees or line items at invoice time.

Full Service

Keep your security all in one place with our complete range of services, products and solutions.

Our maintenance and support service gives us the chance to show our value and build a strong relationship with our clients – one that we take pride in nurturing with stellar service.

Reece Paulger, Managing Director at Rapid Protection Australia

24/7 Customer Service

We know that security threats and outages can occur at any time, so our technical support team is ready to assist you 24 hours a day.

20+ Years experience

We’ve spent over two decades installing, upgrading and maintaining leading security systems using an approach that intentionally builds value.

Strong Client Relationships

We’re proud to have long-standing relationships with our clients built on reliability, transparency, thoughtful advising and always over-delivering on value.

SMart Security Design

We invest significant time into research, training and certification in emerging security technologies that translate into tailored solutions for your business.

Everything you Need, Nothing you Don’t

We’re passionate about creating tailored security solutions based on your needs, no unnecessary and costly add-ons.

Achieve More Through Your Security Technology

Discover security that works harder for your business.

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